Friday, June 19, 2009

Age Ranges

Here's what I found out about the age range thing:

Question: Why am I getting matches outside of my current settings?

Answer: If you have received a match that is outside your current Match Settings, this is most likely a result of our Flexible Matching settings which can be adjusted from within your account at any time.With Flexible Matching, we temporarily relax the Match Selection criteria which you indicated are least important to you. This often allows us to find you more matches, and so from time to time, if no matches can be found for you, we will employ Flexible Matching. You can tell if we've found a match for you using Flexible Matching because there will be a "About Flexible Matching" link at the top of the Match Details page for the match. We encourage you to communicate with all of your matches, including those that may be outside your comfort zone as you never know who that special someone may be.
If you do not wish to receive Flexible Matches, or would like to adjust the Flexible Matches you are recieving:Log into your eHarmony account Go to My Settings, Match Settings Scroll to the bottom of the page to find "Match Flexibility" Select "Edit Preferences" Adjust your settings to reflect how important each aspect is to you (the more important you tell us a setting is, the less Flexible Matching that will occur) Make and save changes Note: If you select Very Important for a setting, we will not send you any Flexible Matches for that setting.


Emma

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